VALLTERA-Tech offers scalable storage solution with 2.5" HDDs and/or SSDs. Our controllers are integrated with components of the largest global vendors in hardware production. Within system integration of hardware solutions, VALLTERA-Tech offers consulting, planning and maintenance services with special attention focused on the creation of a safe and reliable work environment.
The VALLTERA-Tech Team provides services of remote support and oversight of the Storage Systems.
Continuous surveillance and support service includes the following activities:
- Implementation and initial set up of all components of the basic information system in accordance to standards and best practices
- Remote access (VPN) and problem solving interventions in the operations of server software components of the information system (server operating systems, mail servers, collaborative solutions and such)
- Emergency response to the clients location – 2 hours to get to location and 4 hours of work on site
- Ensuring all critical hardware components of the information system for prompt replacement in case of problems (controllers, hard disks, redundant power supplies, complete servers etc.)